Why people disengage

First day in the new job….
I’ve never been responsible for so much before. I wonder what the new boss will be like.
Better make a good impression or they’ll think they’ve made the wrong hiring decision. Better make a good impression or they’ll think I’m no good at my job.
Must look like I know what I’m doing and what I’m talking about. I’m meant to be in charge of all this. Must look like I know what I’m doing and what I’m talking about. I’m meant to be in charge of this department.
OK, let’s do this. OK, let’s do this.
[Step into the office, shoulders back, head up, eye contact, confidently greeting people] [Steps into the office, looking around]

Is he here yet?

[Conversations in flow – listening deeply] [Conversations in flow – speaking passionately]
Wow I’m learning loads. Wow I know more than I realised, and he seems to be really listening. This is going well!
I have so many questions. These questions are really getting me thinking. I love this!
These people really know their stuff. I feel like I know my stuff even better than I did before this conversation!
They seem so engaged with what they’re doing and keen to change things for the better. I love this job and this new boss seems great!
I’d better show that I know stuff too [adds knowledgeable stuff to conversation]. And he has insights to add. That’s so useful to have a new perspective.
A few months later…..
[Amount of knowledgeable stuff added to conversations grows….] [Amount of knowledgeable stuff added to conversations is dropping, confidence is dropping]
Hey, I’m doing great!   Look at all this stuff I know now. I’m not sure I’m as good at this as I thought I was.
I can add so much to conversations. I don’t feel I can share anything he doesn’t already know.
I have so many ideas.  I’m thriving on sharing them with everyone! I don’t know where to take this next.  I can’t get a word in edgeways anyway.
6 months later….
I get all this now. I’ll wait to be told.
I’ve got a clear plan of what we need to do and how we’re going to get there. It’s always his opinion first so no point thinking first.

 

Why is this person saying this again? We went over this already? If he’d only listen he’d hear what I’m really saying. He doesn’t get it. He doesn’t care what I have to say.
I asked for that last week. What are they doing? What’s the point, it won’t be exactly what he wants anyway.
I have this amazing idea – I’ll go and tell the people who need to make it happen. It must be done yesterday! Instructions received.   Robotic task-completion mode engaged.
Nobody has anything to say around here. …..
I wish people would just get on and do instead of seeking permission from me! Given he knows it all I need to check this first or it’ll be wrong.
Why does nobody interact in our meetings or bring ideas?

It’s like they’ve all just disengaged.

…..

We’re taught our whole lives – from school and through work – to show our brilliance.  Have the ideas.  Show you know things.  Demonstrate capability.  Do stuff and do it well and quickly.

All through school, university and work we’re rewarded and praised for knowing and doing. read more

The Rebel Playbook : A Book Review

I’ve just finished reading my pre-release copy of the Rebel Playbook and wanted to pen a few words to share my thoughts so that you can choose if you’d like to read it when it’s released on 23rd Feb this year.  You can pre-order it now though – here or (currently at a reduced price) here.  First up, I want to say that I have no association to Debra or Glenn so this review isn’t a “helping mates out” thing.  I bought a pre-order copy, as anyone could do if they spotted the tweets promoting it.  Full disclosure though – they did send me some Haribo!  Which swiftly went to the kids 🙂  And a second book by way of apology because my copy was delayed. read more

Diversity and Inclusion comes to Learn > Connect > Do

It’s going to be big!! On 30th November Learn > Connect > Do is back with something a bit different. It’s our Christmas event – nice and early to avoid bumping into the partying and quality time with friends and family – and we’re bringing you four – yes four!! – experts to join our learning conversation about Diversity and Inclusion.  If you already know you need this learning jump straight to the booking page on Eventbrite! read more

When teams really thrive

I read this article tonight.

Possibly the most common situation at any level of leadership : Overloaded leaders because half their time is spent solving problems that aren’t theirs to solve. Resulting in teams who don’t believe they’re capable because every time the leader solves for them it tells the team they can’t. read more

Why don’t they take responsibility??

A couple of weeks ago it was CIPD NAP – an amazing event on the CIPD calendar! All organised from start to finish by volunteers, all of whom have a huge passion for making work better, and created for a community of generous, friendly, positive and helpfully curious delegates. But no event is perfect. Nothing in life is. And something which wasn’t so perfect on the Friday night prompted a connection for me back into work and a challenge I often hear from leaders……. read more

Creating Coaching Cultures : #LearnConnectDo June 17

After a slight delay because of the fabulous #CIPDNAP17 last Friday and Saturday, here’s a peak at what we did at Learn > Connect > Do on Thursday 8th June.

We had a small and perfectly formed group on the day – a great mix of in-house and freelance people, and it was fantastic to have Olivia from Twenty:Twenty there – her first event since we began our partnership this year, and which resulted in some opportunities for Twenty:Twenty to get involved with delegates’ businesses, supporting disadvantaged young people into work 🙂 – hooray! read more

#cipdldshow – Developing line managers for coaching conversations

Final session of the show!  It’s been a ball!!

This one is with Sandra Nixon of QVC and Rhonda Howarth from Nestle who are talking about how to develop line managers to have effective coaching conversations.  A coaching leadership style is essential to operate effectively in today’s world and for a line manager it can’t always be about sitting for hours having in-depth coaching sessions but about making it a fluid part of your everyday way of working.  I’m interested to see what QVC’s and Nestle’s takes are on it. read more