Terms & Conditions of Purchase

Overview

Throughout the site, the terms “I”, “me”, “we”, “us” and “our” refers to Wild Fig Solutions Limited. “You” refers to you – the client, potential client, browser, vendor, merchant, and / or contributor of content. “The process” or “this process” refers to the Mace Energy Method process. “Service” refers to any product or service provided by Wild Fig Solutions Limited.
By visiting wildfigsolutions.co.uk (“the website”) and / or purchasing something from us, you engage in our “Service” or “Services” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and / or contributors of content.
Please read these Terms of Service carefully before accessing or using the website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Section 1 – General Conditions

We reserve the right to refuse Service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Section 2 – Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province or country of residence, or that you are the age of majority in your state, province or country of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in immediate termination of your Services.

Section 3 – Terms For All Products and Services

These Terms of Service apply to all Services unless superseded as detailed within that specific Service’s terms below.

The purpose of the Mace Energy Method is to remove the source of negative feelings so that you feel good i.e. back in control of your life and dreams. The more you remove, the better you feel, which enables you to take effective action that is right for you. The more negativity you remove, the more you experience positive shifts and changes in your work, relationships, health, and life as a whole.
You retain full responsibility for any practical steps and actions you take as a result of our work. Including, but not limited to, the action or inaction of conversations, decisions, new beginnings, and endings. Our work is focused on helping you feel good – how you apply that good feeling in life is down to you. Many clients work with a coach to support them in this ‘application’ part of creating the life they want.
This work is priced and delivered based on outcomes. If we achieve your desired outcome in less time, full payment remains due.
Some clients want to pay additional ‘thank you’ money for the change they’ve experienced. If this is you, it is much appreciated. Payment can be made directly here.
After your first sessions, previously-hidden negativity can become apparent. It’s important to note that this subsequently-apparent negativity can feel as bad as earlier negativity you came to address. But the solution is the same simple Mace Energy Method process. If this happens for you, this is simply because previously-hidden negativity is now available for removing. If you are in any doubt, and believe it’s the same earlier problem, get in touch and we’ll check.
Cancellations and reschedules within 48 hours are charged at full rate. Pro-rata if part of a bigger programme.
1. I will provide you with the relevant links to pay for and reschedule these sessions.
Non-attendance is charged at full rate. Pro-rata if part of a bigger programme.
1. If non-attendance becomes a repeating feature, we’ll discuss your situation and circumstances in order to agree how, or if, we move forward.
If I can’t attend a session due to an unforeseen emergency I will reschedule the session at the earliest opportunity.
When purchasing sessions you have a defined period of time within which to use those sessions. Details are provided in your confirmation email. You are responsible for managing the booking of your sessions within that period of time. I will not chase you or follow up with you on this. It is entirely your responsibility. Sessions that remain un-used after that time will be forfeited.
If the Mace Energy Method process doesn’t work for you within the first 30 minutes of using the process (either because we can’t solve practical problems you have with the process itself, or because you don’t like it), we stop, and I provide a full refund minus admin fees.
Outcome-based payment agreement – In summary: We work together until you get the result. If it doesn’t stick in the subsequent 2 weeks, we fix that. If you’re still not satisfied, you don’t make your next final outcome-based payment. The Detail: (i) Outcomes-based delivery: If, at the end of your programme, you have not experienced a clear and meaningful improvement* (*i.e. measuring zero to three on your scale) related to the primary problem you came to solve – and you have fully engaged in the process – we continue working together, at no additional cost, until that improvement is achieved. (ii) Outcome achieved, but not yet stable: If at the end of your programme you have experienced a clear and meaningful improvement* in the primary problem you came to solve, but within 14 days of programme completion you find yourself experiencing the same pattern, we have an additional session at no cost to you, to stabilise the change. (iii) Did the work, not happy with the results: If within 14 days of any additional sessions as noted in 11.(ii), you feel the work has not delivered the outcome you came for, you have fully engaged in the process, and completed the programme you came for – your final payment is not due.
Voiding of the outcome-based payment agreement: If you either don’t engage fully in the process, or don’t complete the full programme of work (including any additional sessions which have become required in the course of the programme), the outcome-based payment agreement noted in Section 3 Clause 11. is void.
The Mace Energy Method process requires your full attention and engagement.
By signing up for this Service you agree to play your part with full attention and engagement, while I play my part, and the process plays its part. It’s only when these three come together that you get the results you’re paying for.
I give you everything you need during the sessions and programmes to enable you to play your part. But you must play your part.
I reserve the right to end the session if you aren’t fully engaging or playing your part. No refunds.
I reserve the right to end the session if you appear to be under the influence of any medication, drugs or alcohol. No refunds.
During our work together I will be honest with you – on the basis that honesty leads to better outcomes. It is your responsibility to be honest with me – about your experience, about the process, or about me. When you’re honest I can help you the most effectively.
During our work together all personal information is kept confidential (anonymised stories may be used for marketing purposes). The Mace Energy Method is a non-disclosure method but anything that is shared during the sessions will remain confidential information. Exceptions to this are issues which affect the safety and wellbeing of yourself or others, or disclosures of criminal or illegal issues. In such cases, information will be shared with relevant professionals.
If there’s a problem you’ve raised with me and I haven’t resolved it satisfactorily for you, or if there’s something you don’t want to raise with me direct, please contact the Causism Institute at hello@causisminstitute.com.
By signing up for this Service you are now subscribed for newsletters. You can unsubscribe at any time.

Section 4 – Terms For Private Messaging Support

The overall purpose of messaging support is to: (1) Recognise, celebrate and anchor in your post-Mace Energy Method shifts. (2) Conduct experiments to test your new-found freedoms. (3) Develop your discernment between the real you and negativity. Develop your ability to amplify the real you. (4) Recognise and open your awareness to areas where negativity is limiting your experience. (5) Where relevant: discuss options to resolve that negativity with the Mace Energy Method.
The days for your messaging days will be agreed together on booking. Check your confirmation email for specific details for your programme.
You receive one day of messaging per week (Monday to Friday).
We’ll agree which day of the week together at the start.
You can message at any time on that day. I’ll respond during the UK daytime of your day. If we’re on significantly different time zones your day will be for 24 hours from your morning that day.
If you’re unable to use one of your messaging days due to other commitments:
1. When you give 48 hours notice or more – we’ll look for an alternative day to reschedule to.
2. With less than 48 hours notice, or in the event we can’t find an alternative day to reschedule to, that week’s messaging is forfeited.
Keep your messages focused and succinct. If you need to ‘ramble’ to make sense of, or process, something – do that in advance, for yourself (out loud or on paper) so that you come to your messages with a level of clarity about what’s happening, including a clear request, or question.
You are responsible for your life and therefore you are responsible for what suggestions or ideas you take on board and run with. You are also responsible for what you invest in, for ongoing cleaning up.
For any technical, practical or general programme-related questions these are welcome any time. Message or email: hello@wildfigsolutions.co.uk

Section 5 – Terms for Self-Paced Learning Courses

You purchase and engage in any self-paced learning courses on the basis that they are entirely self-service with no personalised support.
All content will be provided for the lifetime of the product.
Content can be updated, changed, or removed at any time without notice.

Section 6 – Terms for Any Other Purchase

For any other purchase (for example e-books) there is a no refund policy.

Section 7 – Modifications to the Service and Prices

Prices for our products and Services are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

Section 8 – Personal Information

Your submission of personal information through the store is governed by our Privacy Policy. Click here to view our Privacy Policy.

Section 9 – Changes to Terms of Service

You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to the website. It is your responsibility to check the website periodically for changes. Your continued use of, or access to, the website or the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Section 10 – Contact Information

Direct any questions to hello@wildfigsolutions.co.uk

Helen Amery

Founder of Wild Fig Solutions Limited

Last Updated June 2026