It’s not that unusual for people to cry when they work with me. Stopping the daily busy-ness and task-focused activities to pause, reflect and to think well can often bring things to the surface that people hadn’t noticed were there. Our always-on and busy lives lead us to sweep things under the carpet and carry on with an “it’s all fine” and “I’m fine” face on. Sometimes a client’s upset is “normal level” upset, sometimes it’s a symptom of medically-recognisable anxiety for which they need different help than I can provide. And when I say anxiety, don’t picture “jibbering mess, barely able to function”. Instead picture the reality which is genuinely what’s in front of me – capable, confident leaders who are very skilled at what they do and who are able to hide their anxious turmoil REALLY well.