It really seems like that person is irritating / lazy / slow at their work / makes lots of mistakes.
Or that this other person is amazing / so capable / always on it / full of great ideas.
It really seems like this situation is upsetting, or that one is fun.
That this one will make me cry, or that one will make me laugh out loud.
|First day in the new job….|
|I’ve never been responsible for so much before.||I wonder what the new boss will be like.|
|Better make a good impression or they’ll think they’ve made the wrong hiring decision.||Better make a good impression or they’ll think I’m no good at my job.|
|Must look like I know what I’m doing and what I’m talking about. I’m meant to be in charge of all this.||Must look like I know what I’m doing and what I’m talking about. I’m meant to be in charge of this department.|
|OK, let’s do this.||OK, let’s do this.|
|[Step into the office, shoulders back, head up, eye contact, confidently greeting people]||[Steps into the office, looking around]
Is he here yet?
|[Conversations in flow – listening deeply]||[Conversations in flow – speaking passionately]|
|Wow I’m learning loads.||Wow I know more than I realised, and he seems to be really listening. This is going well!|
|I have so many questions.||These questions are really getting me thinking. I love this!|
|These people really know their stuff.||I feel like I know my stuff even better than I did before this conversation!|
|They seem so engaged with what they’re doing and keen to change things for the better.||I love this job and this new boss seems great!|
|I’d better show that I know stuff too [adds knowledgeable stuff to conversation].||And he has insights to add. That’s so useful to have a new perspective.|
|A few months later…..|
|[Amount of knowledgeable stuff added to conversations grows….]||[Amount of knowledgeable stuff added to conversations is dropping, confidence is dropping]|
|Hey, I’m doing great! Look at all this stuff I know now.||I’m not sure I’m as good at this as I thought I was.|
|I can add so much to conversations.||I don’t feel I can share anything he doesn’t already know.|
|I have so many ideas. I’m thriving on sharing them with everyone!||I don’t know where to take this next. I can’t get a word in edgeways anyway.|
|6 months later….|
|I get all this now.||I’ll wait to be told.|
|I’ve got a clear plan of what we need to do and how we’re going to get there.||It’s always his opinion first so no point thinking first.
|Why is this person saying this again? We went over this already?||If he’d only listen he’d hear what I’m really saying. He doesn’t get it. He doesn’t care what I have to say.|
|I asked for that last week. What are they doing?||What’s the point, it won’t be exactly what he wants anyway.|
|I have this amazing idea – I’ll go and tell the people who need to make it happen. It must be done yesterday!||Instructions received. Robotic task-completion mode engaged.|
|Nobody has anything to say around here.||…..|
|I wish people would just get on and do instead of seeking permission from me!||Given he knows it all I need to check this first or it’ll be wrong.|
|Why does nobody interact in our meetings or bring ideas?
It’s like they’ve all just disengaged.
We’re taught our whole lives – from school and through work – to show our brilliance. Have the ideas. Show you know things. Demonstrate capability. Do stuff and do it well and quickly.
All through school, university and work we’re rewarded and praised for knowing and doing.
Think of yourself at work and how it feels right now.
If you imagine you’re in a box at work, what would that box be like?
Are you in a roomy box with space to spread yourself out and change position?
Are you cramped in a box that you feel you could burst out of any minute?
Do you remember once feeling like you could burst out and now you feel like you’ve shrunk to fit inside?
Wow! What an amazing month April’s been for fabulous feelings and philosophies on feedback! 33 posts all together! Impressive stuff and a great wealth of insight has been created on a topic which is clearly an area of work that continues to need some attention so that we can improve.
Thank you to everyone who’s contributed. It’s only because of you that this curation is possible and able to benefit others with this same challenge.
One post by Phil got me thinking. Especially the bit to do with happiness, so these are my thoughts as I’ve got them out and onto ‘paper’…..
“When your own life is threatened, your sense of empathy is blunted by a terrible, selfish hunger for survival”
Yann Martel, Life of Pi.
If you swap the word “life” for –
or “performance appraisal rating”
or “hierarchical position
or “share of the budget”
or “pay rise”…..
Final session for the day! Biba Binotti (Red Hat People) and Gillian Dore (Cisco)…..
Cisco have a PEER COACHING CULTURE – who, what and why?
Their definition (Robbins ’99) is what I know as ‘buddy coaching’ but with some added bits around solving workplace challenges together which almost makes it feel like it borders onto mentoring.