Why people disengage

First day in the new job….
I’ve never been responsible for so much before. I wonder what the new boss will be like.
Better make a good impression or they’ll think they’ve made the wrong hiring decision. Better make a good impression or they’ll think I’m no good at my job.
Must look like I know what I’m doing and what I’m talking about. I’m meant to be in charge of all this. Must look like I know what I’m doing and what I’m talking about. I’m meant to be in charge of this department.
OK, let’s do this. OK, let’s do this.
[Step into the office, shoulders back, head up, eye contact, confidently greeting people] [Steps into the office, looking around]

Is he here yet?

[Conversations in flow – listening deeply] [Conversations in flow – speaking passionately]
Wow I’m learning loads. Wow I know more than I realised, and he seems to be really listening. This is going well!
I have so many questions. These questions are really getting me thinking. I love this!
These people really know their stuff. I feel like I know my stuff even better than I did before this conversation!
They seem so engaged with what they’re doing and keen to change things for the better. I love this job and this new boss seems great!
I’d better show that I know stuff too [adds knowledgeable stuff to conversation]. And he has insights to add. That’s so useful to have a new perspective.
A few months later…..
[Amount of knowledgeable stuff added to conversations grows….] [Amount of knowledgeable stuff added to conversations is dropping, confidence is dropping]
Hey, I’m doing great!   Look at all this stuff I know now. I’m not sure I’m as good at this as I thought I was.
I can add so much to conversations. I don’t feel I can share anything he doesn’t already know.
I have so many ideas.  I’m thriving on sharing them with everyone! I don’t know where to take this next.  I can’t get a word in edgeways anyway.
6 months later….
I get all this now. I’ll wait to be told.
I’ve got a clear plan of what we need to do and how we’re going to get there. It’s always his opinion first so no point thinking first.

 

Why is this person saying this again? We went over this already? If he’d only listen he’d hear what I’m really saying. He doesn’t get it. He doesn’t care what I have to say.
I asked for that last week. What are they doing? What’s the point, it won’t be exactly what he wants anyway.
I have this amazing idea – I’ll go and tell the people who need to make it happen. It must be done yesterday! Instructions received.   Robotic task-completion mode engaged.
Nobody has anything to say around here. …..
I wish people would just get on and do instead of seeking permission from me! Given he knows it all I need to check this first or it’ll be wrong.
Why does nobody interact in our meetings or bring ideas?

It’s like they’ve all just disengaged.

…..

We’re taught our whole lives – from school and through work – to show our brilliance.  Have the ideas.  Show you know things.  Demonstrate capability.  Do stuff and do it well and quickly.

All through school, university and work we’re rewarded and praised for knowing and doing. read more

The Rebel Playbook : A Book Review

I’ve just finished reading my pre-release copy of the Rebel Playbook and wanted to pen a few words to share my thoughts so that you can choose if you’d like to read it when it’s released on 23rd Feb this year.  You can pre-order it now though – here or (currently at a reduced price) here.  First up, I want to say that I have no association to Debra or Glenn so this review isn’t a “helping mates out” thing.  I bought a pre-order copy, as anyone could do if they spotted the tweets promoting it.  Full disclosure though – they did send me some Haribo!  Which swiftly went to the kids 🙂  And a second book by way of apology because my copy was delayed. read more

Break the habit of busy

I’m seeing it everywhere I go.

No time to stop.  No time to think.  Just get on and do, do, do!  And make sure others are doing the same.

In this place your brain is in action mode (distinct from reflection mode).  You become more concerned about yourself than others.  You lose perspective.  It’s hard to see the bigger picture.  You don’t think with full capacity because you’re verging on threat state and some parts of your brain aren’t deemed important enough for good blood flow when you’re in that place.  More things become a competition than necessary.  Frustrations are everywhere.  And you’re more likely tip from the edge of “healthy pressure” into unhealthy stress and unhelpful reactions.  When that happens you damage relationships, often with those you’re relying on to get your “doing” done. read more

#cipdldshow – Developing line managers for coaching conversations

Final session of the show!  It’s been a ball!!

This one is with Sandra Nixon of QVC and Rhonda Howarth from Nestle who are talking about how to develop line managers to have effective coaching conversations.  A coaching leadership style is essential to operate effectively in today’s world and for a line manager it can’t always be about sitting for hours having in-depth coaching sessions but about making it a fluid part of your everyday way of working.  I’m interested to see what QVC’s and Nestle’s takes are on it. read more

Do we need offices?

BREAKING NEWS! Ian Ellison now also speaking at Learn > Connect > Do!!  Read on….

On 1st December it’s Learn > Connect > Do, the event for people professionals who care about making work better.

This quarter we’re talking about our workplaces and spaces and stimulating the debate from the position of “Do we need offices?”.  It’s fantastic to have Dan Pilling and now, not just Dan, but Ian Ellison too!  They’ll be joining us to bring us their deign and workplace insights and get the discussion going.  As the Chair and Deputy Chair of the BIFM Special Interest Group they know their stuff! read more

How do you feel about chaos?

At the age of 30 I was properly introduced to the concept of chaos when I had my first baby.  Until then, or at least through my ’18 and over’ life, things had been fairly un-chaotic. That’s not to say they were uneventful but any surprising or unexpected events were mostly fun and things I wanted to be part of.  As I went from 25 to 30 we bought our first house, did it up and purchased much from Ikea (other household shopping outlets are available).  During that time we settled into the rhythm of grown up working and home-owning life. read more