Creating Coaching Cultures : #LearnConnectDo June 17

After a slight delay because of the fabulous #CIPDNAP17 last Friday and Saturday, here’s a peak at what we did at Learn > Connect > Do on Thursday 8th June.

We had a small and perfectly formed group on the day – a great mix of in-house and freelance people, and it was fantastic to have Olivia from Twenty:Twenty there – her first event since we began our partnership this year, and which resulted in some opportunities for Twenty:Twenty to get involved with delegates’ businesses, supporting disadvantaged young people into work 🙂 – hooray!

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Shifting ideas of leadership

Last week at the CIPD L&D Show I – not surprisingly – was drawn to a number of sessions that were talking about coaching cultures and developing leaders as coaches.  After day 1 Simon Heath posted his reflections from what he’d heard – and then drawn – and which I shared with this thought…..

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#cipdldshow – Developing line managers for coaching conversations

Final session of the show!  It’s been a ball!!

This one is with Sandra Nixon of QVC and Rhonda Howarth from Nestle who are talking about how to develop line managers to have effective coaching conversations.  A coaching leadership style is essential to operate effectively in today’s world and for a line manager it can’t always be about sitting for hours having in-depth coaching sessions but about making it a fluid part of your everyday way of working.  I’m interested to see what QVC’s and Nestle’s takes are on it.

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#cipdldshow – The Psychology of Coaching

My second session of the day is with Jeremy Snape from Sporting Edge @thesportingedge – ex England cricketer and now a sports psychologist – and holds the world record for the slowest bowler!

The CIPD use some of Jeremy’s models and approaches in their L&D qualification.

Jeremy’s big failure on the cricket pitch raised the question for him about what it is that means people thrive or fall in those situations when the pressure’s on.  This led him to study sports psychology at Loughborough Uni (great university! #biased!).  Reminds me of Kim Morgan’s piece for the #blogcarnival about the conditions needed for learning to occur.  In addition to psychology he’s spoken to neuroscientists to get a rounded view.

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When did you last check under your carpet?

Bansky street cleaner – Chalk Farm, London

It’s not that unusual for people to cry when they work with me.  Stopping the daily busy-ness and task-focused activities to pause, reflect and to think well can often bring things to the surface that people hadn’t noticed were there.  Our always-on and busy lives lead us to sweep things under the carpet and carry on with an “it’s all fine” and “I’m fine” face on.  Sometimes a client’s upset is “normal level” upset, sometimes it’s a symptom of medically-recognisable anxiety for which they need different help than I can provide.  And when I say anxiety, don’t picture “jibbering mess, barely able to function”.  Instead picture the reality which is genuinely what’s in front of me – capable, confident leaders who are very skilled at what they do and who are able to hide their anxious turmoil REALLY well.

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Learn > Connect > Do : Wellbeing and the Thinking Environment

A week ago on 9th March was the latest Learn > Connect > Do : an event held quarterly in Leicester which is for people professionals who care about making work better through doing great people stuff.  These are also people who care about giving back while they learn and I’m delighted that we raised a fantastic £130 for Twenty:Twenty through ticket sales.  This will enable a young person to get support with transport costs to get to their local centre to learn, or to go for a day out to celebrate their learning successes!  And even more than that, with the professional backgrounds we have there are so many other ways delegates can get involved and support these young people into jobs they might never have considered an option before.

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The Chinese Buffet Effect

As I write this I feel like David D’Souza who’s an expert at these analogies with life (as an example, you can read about Chicken and Business Plans here). I hope mine hits the mark. It’s not rocket science, or brand new information (HT Phoebe), but it’s something I re-noticed while working with a leadership team this week – and I don’t think I’d ever previously made the broader connections of this effect in other activities.  Plus I love Chinese food!!

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#cipdmap16 – Getting under the surface of workplace behaviour

Karen Meager of Monkey Puzzle is speaking about work and leadership. In business we see ‘unhelpful behaviours; and in work we try and address them, often through instruction / process / policy, by changing behaviour. Karen helps business see what’s behind the behavioural ‘issues’ so she’ll be showing us some of these things, some of the science about why and how you can do something about that. And talking about how to know better when you’ve done enough.

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The Soulless Hotel Room

For this post I’m delighted to be hosting a piece from Andrew Page. I worked with Andrew and a number of his fellow leaders alongside Lane 4 as part of their leadership development programme at Loughborough Uni, and I subsequently went on to work with more of the Anglian team at one of their main UK locations.

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